Transponder Change to SES-18 Transponder 19
ATTENTION: IMPORTANT CHANGES TO THE HSN SATELLITE TRANSMISSION
Dear Affiliate,
The HSN satellite transponder transition is upcoming.
Beginning on January 28th, 2025, the feeds of HSN and HSN2 will be available on both SES-18 Transponder 23 and on SES-18 Transponder 19 located at the 103 degree west orbital location.
If your system is not capable of receiving DVB-S2 signals, you are eligible for a new IRD free of charge. Please complete the below technical questionnaire and if necessary, fill in your system's technical and shipping info to receive the IRD.
By no later than March 31st, 2025, at 5:00 p.m. Eastern Standard Time, all affiliates should cease reception from SES-18 Transponder 23 and only receive the feeds of HSN and HSN2 from Transponder 19 on SES-18.
A customer facing crawl will begin running on April 1st, 2025, at 8:00 a.m. Eastern Standard Time.
On April 30th, 2025, at 11:59 p.m. Eastern Standard Time, HSN and HSN2 will no longer be available on SES-18 Transponder 23.
If you have any questions, you may leave a message by calling 727.872.4238 or by sending an email to broadcastsatelliteops@hsn.net and an HSN Engineering representative will contact you.
Complete HSN technical specs will be available here on January 28th, 2025.
Please submit one location at a time and one IRD at a time, per channel. Note: All fields marked with * are required.
Thank you for your timely response.